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Terms and Conditions

Last updated: January 5, 2025

Agreement to Terms

By accessing and using Firebrain's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services.

Description of Service

Firebrain provides fire safety monitoring and management services, including real-time monitoring, alert systems, and data analytics for fire safety equipment and systems.

User Accounts

To access our services, you must create an account. You are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

Account Deletion and Deactivation

Your Right to Delete Your Account

You have the right to delete your account or request account deactivation at any time. To do so, please contact us through our contact page.

We will process your request within 30 days and will securely delete all your personal data in accordance with our Privacy Policy.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not:

  • Use the service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Transmit any malicious code or harmful content
  • Violate any applicable laws or regulations

Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. We may temporarily suspend services for maintenance, updates, or other operational reasons.

Data and Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Intellectual Property

The Firebrain service, including its design, functionality, and content, is protected by intellectual property laws. You may not copy, modify, or distribute any part of our service without our written permission.

Limitation of Liability

To the maximum extent permitted by law, Firebrain shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Indemnification

You agree to indemnify and hold harmless Firebrain from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Termination

We may terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion. You may terminate your account at any time by contacting us through our contact page.

Governing Law

These terms are governed by the laws of South Africa. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@firebrainmodule.com

Contact Form: Visit our contact page

Address: 264 Cradock Ave, Lyttelton, Centurion