Privacy Policy

Introduction

At Firebrain, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We collect only the essential information necessary to provide our services effectively:

• Name: Your full name for account identification and personalization
• Email Address: Used for account communication, notifications, and service updates
• Phone Number: For account verification and emergency contact purposes

We do not collect any additional personal information beyond what is explicitly stated above.

How We Use Your Information

The information we collect is used solely for the following purposes:

• To create and manage your account
• To provide customer support and respond to your inquiries
• To send important service notifications and updates
• To verify your identity for security purposes
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following limited circumstances:

• When required by law or legal process
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our platform (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• Secure data storage and backup procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is deleted, we will securely dispose of your personal information.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for data processing
• Object to certain types of data processing

To exercise these rights, please contact us through our contact page.

Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. We do not use tracking cookies or third-party analytics that collect personal information without your consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: